Important information about bookings
When you decide to book an appointment with us, you will be asked to complete an extensive online health and lifestyle questionnaire, which will ensure your treatment is tailored to your own specific needs.
We enforce a strict 48 hour cancellation policy, in order to provide enough time for us to fill empty slots and use our time effectively. Cancellations or appointments rescheduled within this 48 hour period will be subject to a 50% cancellation fee.
Your therapist will arrive at your home at your chosen time, set up their portable massage couch to provide the most comfortable experience possible. If parking is likely to be an issue, please let us know in the ‘Additional Information’ space provided on the booking page.
We will provide discreet drapes and massage medium. We ask you to provide enough space to move around the massage couch without obstruction and, for Pregnancy Massage, several supportive cushions. A downstairs space is preferred or we may need assistance carrying equipment upstairs. Our massage couch has a maximum weight tolerance of 18 stone.
We are happy to treat solo women in their own home, but for personal security we do not taking bookings from solo men who are unknown to us. We will accept bookings from unknown men as long as there is a female in the property while the treatment is ongoing. Please contact me directly for such bookings, as the online booking system will prevent solo male bookings.
If you would like us to treat more than one person at a time, please contact us directly to make these arrangements.
If there is an amount outstanding for treatment, you will asked to pay the balance by card before treatment commences.